WP2 R&D Mobility Fund | Showcasing theRemote Support Prototype at the MRO Conference in Amsterdam

Last October, KLM and Royal NLR sent a mix of developers and project managers to the MRO Conference in Amsterdam. Together, the team demonstrated the joint-developed Remote Support prototype to the MRO community. The demo consisted of the Hub application dashboard, a cutting-edge remote support tool that uses Augmented Reality (AR), combined with emergent technologies like the AI-based Neural Radiance Fields (NeRF), to enhance the collaboration between off-site and on-site maintenance engineers.

At the MRO Conference, the project team showed examples of AI-generated NeRF 3D models, how these models are used within the Hub application and how this developed dashboard can be used in specific MRO scenarios. The dashboard combines new AI models with AR hardware like the Hololens 2, which Conference attendees could try out live and first-hand experience the benefits of these new technologies (Figure 1).

The demonstration of this prototype allowed the project team to interact with the community, collecting feasible feedback points, new leads and other possible applications for the developed technology. The next steps in the project are the further development of the Hub application, which will be carried out by KLM, and enhancing the performance of the AI models, which will be carried out by Royal NLR.