JetSupport

JetSupport has been providing technical services and support solutions for business aviation and special-purpose aircraft since October 2001, with a focus on flexibility, transparency, and personal touch. JetSupport offers a comprehensive range of services including airframe, engine, component, and interior technical support, complemented by hangarage, cleaning, and on-board services. JetSupport’s EASA, FAA, and TCCA Part 145 approved facilities are conveniently located near the metropoles of Amsterdam, Munich, Paris and Nice while line and base maintenance capabilities of the company cover almost all relevant business jets operating in the world, including Bombardier Global and Challenger series, Cessna Citation Series, Dassault Falcon Series and soon also Embraer Phenom Series aircraft.

For more information about JetSupport and its services, visit www.jetsupport.aero

JetSupport’s contribution to the work packages:

Work Package 1 – Smart MRO

JetSupport not only serves as the coordinator for the overall grant application, but also plays a significant role in the development of new and innovative technologies, particularly in relation to Work Package 1 (Smart MRO). Despite being a relatively small company, JetSupport is able to adopt agile working methods and execute short development sprints effectively. Our contribution to WP1 encompasses expertise in application implementation, as well as experiment validation and verification. Our team of technicians consistently provides valuable feedback on implementation and performance, while the diverse fleet we serve offers numerous opportunities for validation and verification.

As JetSupport, we are proud to take the lead in facilitating the technical advancements that will ensure a stable and sustainable future for the Dutch aviation Maintenance Repair & Overhaul (MRO) sector.

Work package 2 – predictive maintenance/decision support systems:

JetSupport’s contribution to the “Smart Availability” project of BrightSky is the development of an aircraft allocation model that will support decision-making on day-to-day parking arrangement design and aircraft movement planning. The digital decision support tools that will be developed through the “Smart Availability’ project will allow data to have a more significant role in the decision-making process. Improved decisions in aircraft maintenance and planning can enhance overall safety, process efficiency and could help to reduce the workload and stress of employees.  

Work Package 3 – Smart Autonomous Airside & Work Package 4 – Smart Access

While Jetsupport may not be directly participating in work packages 3 and 4, their role as the grant applicant is crucial in ensuring the success of the entire project. As the grant applicant, Jetsupport plays a vital role in coordinating and facilitating the activities within these work packages. They provide guidance, support, and resources to the other participating parties, enabling a smooth and efficient collaboration between them.

Work package 5 – VR training:

Continuous training and the utilization of innovative technologies are vital for ensuring the safety and efficiency of maintenance operations at JetSupport. As an active participant in BrightSky’s work package five, JetSupport collaborates to enhance aviation training programs. A recent project focuses on training maintenance technicians through the application of Virtual Reality (VR) and Extended Reality (XR) technologies. Inspired by KLM’s XR Center of Excellence, JetSupport has launched a startup program that enables technicians to engage in realistic simulations of critical procedures such as engine starts, emergency shutdowns, and the recognition and handling of abnormal situations. By leveraging the power of VR, technicians can safely and effectively train without real-world consequences, gaining proficiency in engine testing, procedural training, and memorizing protocols for engine fires. The program not only facilitates familiarization with unexpected events but also with unknown aircraft cockpits and speed up the training process of certain procedures.